REMOTE PICK-UP & DROP-OFF

BEFORE YOUR RENTAL STARTS

Use your phone to Verify your picking up your rental Here’s how: If you are picking up your car equipped with a lock-box, which requires a code to retrieve your key, we requires a remote license verification for remote hand offs. Once we have verified your, we will release a code to unlock the lock-box. Which containing the key to the car. Please see the instructions below on how to get Verified.

(Within 24 hours) of your rental start time (Only). Please send us the (2) two photos as shown below.

By uploading them to your Trip Photos within the app.

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PLEASE NOTE:  If your are traveling from outside of the United States, and you are utilizing the remote pick-

up option. You will need to have a text-enabled mobile phone, so you can complete the remote pick-up

process. You will need to upload the following, to the app once your reach the car:

• Your license up close. (Your license must not be temporary) See example below..

• You holding your license next to your face (sort of like a selfie) See example below.

• Then text us to receive your unlock code.

If you don’t submit these photos before the trip is scheduled to start, your trip may be canceled as a

guest no-show. (In that case, you would not be entitled to a refund!

International

INTL RENTERS MUST ALSO ADD

• A clear, close-up photo of your passport, open to its ID Page. We only ask for passports from international applicants.  Please make sure all four corners and sides are visible.

• A clear photo of the payment card that you to book your vehicle. The card must in your name. The name, expiration date, and last four digits of the card must be visible. Please cover up all but the last four numbers on your credit card; this helps us verify your identity and ensure you’re in possession of the card, while protecting your privacy.